1. Introduction
At Elthorianest, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and delivery address when placing an order.
- Transaction Details: Order history and payment confirmation (cash on delivery).
- Communication Data: Any inquiries, feedback, or messages you send us.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate updates regarding your order status.
- Improve our products and services.
- Respond to customer inquiries and support requests.
4. Data Protection and Security
We implement security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
6. Opt-Out Instructions
If you wish to opt out of receiving promotional messages, you can:
- Click the unsubscribe link in any marketing email.
- Reply with “STOP” to SMS communications.
- Contact our support team to request removal from marketing lists.
7. Changes to This Policy
We may update this Privacy Policy from time to time.
8. Contact Us
For any privacy-related concerns or opt-out requests, please contact our support team at [email protected]