1. Order Processing
- All orders are processed after confirmation from the customer.
- Once confirmed, orders are prepared for dispatch within 1-3 business days (excluding weekends and holidays).
- Customers will receive a notification regarding the estimated delivery timeline.
2. Payment Method
- We offer cash on delivery as the only payment option.
- The total amount must be paid in full at the time of delivery.
3. Delivery Timeframe
- Delivery times may vary based on location and product availability.
- Estimated delivery time will be communicated after order confirmation.
- In case of unforeseen delays due to weather, logistics, or other factors, customers will be informed.
4. Delivery Confirmation
- Our delivery team will attempt to contact the recipient before dispatching the order.
- If the recipient is unavailable at the time of delivery, a reattempt may be scheduled based on feasibility.
5. Delivery Locations
- We currently offer delivery to select locations. Availability will be confirmed at the time of order placement.
6. Damaged or Incorrect Items
- If the received item is damaged, defective, or incorrect, customers must report the issue within 48 hours of delivery.
- Our team will assess the issue and provide a resolution.
7. Changes to the Shipping Policy
- We reserve the right to modify this policy at any time.
8. Contact Us
For any shipping-related inquiries, please reach out to our support team at [email protected]